Effective Communication

Ensure you have the ability to get your message across in an effective way. Participants will learn about the fundamentals of persuasive communication with a specific focus on scenarios and document types that will be familiar to anyone who works in a finance, accounting or audit function. You will walk away more comfortable with:

• public speaking;

• email etiquette;

• preparing briefing notes;

• and more.

Participants will also learn how to identify and categorize client / audience types to help refine and tailor communications products to suit their needs.

Note: This course was previously offered under the name Effective Communication for Financial Professionals

Member cost (online delivery): $290 plus HST
Member cost (in-person delivery): $490 plus HST*
Non-member cost (online delivery): $350 plus HST
Non-member cost (in-person delivery): $650 plus HST*

CPD hours: 7.0

* Should we have to convert these courses to online due to public health restrictions, registered participants will receive a partial refund to reflect the difference

Take your communication skills to the next level. Learn how to recognize and articulate the unique value of your role, then how to persuade people of that value and influence business and strategic decisions. Learn more about the cognitive biases that can hamper good decision making and apply your influence and persuasion skills through interactive exercises and scenario work. Participants will walk away with a better understanding of:

• the evolving role of the finance professional;

• how to identify and articulate the value of their profession;

• how to make persuasive arguments;

• how to identify their own biases and how those biases affect influence;

• the role of emotion in communicating and influencing decision making

Note: This course was part of the two-day Effective Communication course offered exclusively through the Joint Career Development Program in 2020-21.

Note: Participants must have completed Fundamentals of Communication (COM-001) or the one-day Effective Communication course prior to 2021 before taking this course.

Member cost (online delivery): $290 plus HST
Member cost (in-person delivery): $490 plus HST*
Non-member cost (online delivery): $350 plus HST
Non-member cost (in-person delivery): $650 plus HST*

CPD hours: 7.0

* Should we have to convert these courses to online due to public health restrictions, registered participants will receive a partial refund to reflect the difference